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Forgot Your Password? No problem! Simply click here to reset it 👉 here.
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Can't Remember Your Email Address or Not Receiving Our Emails? Don't worry, we're here to help! Just send us your order ID and postcode at support@gruum.com, and we'll assist you in gaining access to your account.
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Email Address Not Recognised? If you're having trouble logging into your account and our system doesn't recognise your email address, it might be because you completed your purchase as a guest, which means an account wasn't created. To access your order or for further assistance:
- Sign up for an account using the same email address you used for your guest purchase. Please reach out to our Customer Support team - We can assist by manually linking your guest order to your new account, ensuring you have full access to your order history and details.
- Contact our customer support at support@gruum.com, or submit a request through our website.
We're here to ensure your experience is smooth and hassle-free!
* We've made a few updates to our website, which could have affected your login details. No need to worry, though - simply reset your password, and we appreciate your understanding for any inconvenience caused.