Oh no… have you checked your estimated delivery date? You’ll find this date in your order confirmation email or by checking ‘order history’. Please remember that this date is an estimate, so your order may arrive before, on or slightly after your estimated delivery day.
If your delivery date has already passed please follow the link to submit a request through our website or email us at support@gruum.com
Make sure you have checked with other members or your household first, most of our orders are packaged especially so they can fit through a standard-sized letterbox, along with your regular mail delivery. All of our products in the UK are delivered by Royal Mail, so please look out for your regular postal worker.
Just one more thing…
We aim to meet these delivery times but sometimes there may be delays e.g carrier delays, logistics, bad weather or things out of control.
Still need help? Please follow the link to submit a request through our website or email us at support@gruum.com