Orders are generally despatched from grüum HQ within 1 working day. As soon as your order is on its way, you should receive an email confirmation. This can often go into junk/spam, so always worth checking there too.
However, in case of any hiccups, you can check the status of your order by logging in to your account and heading to “order history“.
All of our deliveries are sent via Royal Mail, so please allow 7 working days for your order to reach you. In rare cases, or due to exceptional circumstances, deliveries may take up to 14 days to arrive from the day of shipment confirmation.
For orders outside the UK, we estimate delivery to be 10 working days. Please allow 15 working days for delivery in case of unexpected delays.
If you order through a special promotion, we may extend our normal delivery time scales up to 28 days if we are exceptionally busy.