Oh no, we're sorry to hear about this! Please get in touch with our customer service team at support@gruum.com or follow the link to submit a request within 14 days of receiving your order. Make sure to share your order number and postcode, describe the damage, and if possible, attach some photos of the damaged item. We’ll resolve the issue by sending a replacement product out to you as soon as possible.
Still need help? Please follow the link to submit a request through our website or email us at support@gruum.com