Has my order been despatched

Orders are generally dispatched from grüum HQ within 1 working day. As soon as your order has left the building, you should receive an email confirmation from us. However, in case of any hiccups, you can check the status of your order by logging in to your account and heading to “order history“.All of our deliveries are sent via Royal Mail, so please allow 7 working for your order to reach you. If it’s been over 7 days and still not got to you, get in touch with us to report your issue.Please note that if you order through a special promotion with a free product offer and only pay for postage, we may extend our normal delivery time scales to up to 28 days if we are exceptionally busy.  

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in Commonly asked questionsDelivery